Terms of Service

Effective Date: January 1, 2025

Article 1 (Purpose)

These Terms govern the use of IT solution services ('Services') provided by POLYGLOTSOFT Inc. ('Company').

'Services' refers to online services related to software development, artificial intelligence, smart factory, and logistics automation provided by the Company.
'Member' refers to a person who has entered into a service agreement with the Company and uses the Services.
'Content' refers to information such as technical blogs, resource library, and newsletters provided through the Services.

These Terms apply to all Members who wish to use the Services.
The Company may modify the Terms when necessary, and the modified Terms will be announced through notices.
Members who do not agree to the modified Terms may discontinue use and withdraw from the service.

The Company provides the following services.

Software development services (SI, SM, Consulting)
Artificial intelligence solutions (Machine Learning, Computer Vision, NLP, Generative AI)
Smart factory solutions (MES, IoT, Predictive Maintenance)
Logistics automation solutions (WMS, WCS, AGV/AMR Control)
Information services including technical blogs, resource library, and newsletters

The service agreement is established when a member agrees to the Terms and completes registration.
The Company may reject registration in the following cases: false information, use of others' information, or other violations.
Members must promptly update their information if it changes after registration.

Members must comply with the following.

Do not collect or use others' personal information without authorization
Do not engage in illegal activities using the Services
Do not interfere with the stable operation of the Services
Do not use the Services for commercial purposes without prior consent from the Company
Comply with applicable laws and these Terms

The Company complies with applicable laws and strives to provide continuous and stable services.
The Company protects members' personal information and publishes and complies with its Privacy Policy.
The Company makes every effort to promptly restore services in case of disruptions.

The Company may modify service content for improvement purposes.
Services may be temporarily suspended due to force majeure, system failures, or other unavoidable circumstances.
Changes or suspensions will be announced in advance.

Copyright of content provided through the Services belongs to the Company.
Members may use content for personal use only; unauthorized reproduction and distribution is prohibited.
Rights to content posted by members on the Services belong to the respective member.

The Company is exempt from liability when unable to provide services due to force majeure such as natural disasters, war, or telecommunications provider service interruptions.
The Company is not liable for service disruptions caused by the member's own fault.
The Company does not guarantee the profits that members expect from using the Services.

The Company provides the following payment methods for subscription development and maintenance (SM) services.
- Recurring monthly payment: Automatically charged monthly by registering a billing key.
- Prepaid payment: Available in 1-month, 3-month, or 6-month terms.
Payment amounts are determined by the selected subscription plan and payment period.
For recurring monthly payments, charges are billed on the same date each month based on the initial payment date.
All payment transactions are processed in Korean Won (KRW).

Members may cancel their subscription at any time. Upon cancellation, the service remains available until the end of the current billing period.
When canceling a recurring monthly subscription, automatic payments stop from the next billing date. No refund is provided for the remaining period.
Refunds for prepaid payments are processed according to the following criteria.
- Before service commencement: Full refund.
- After service commencement: The remaining balance is refunded after deducting the amount for the period used (monthly unit price × months used).
- Months used are not prorated; any month in which even one day of service was used counts as one full month.
Refund requests can be submitted via customer support (contact@polyglotsoft.dev) or KakaoTalk channel.
Refund processing is completed within 7 business days from the date of request.
Refunds may be restricted in the following cases.
- When development has been completed and deliverables have been provided.
- When service use has been restricted due to the member's own fault.

These Terms are effective from January 1, 2025. (Revised February 25, 2026)